Remspeak Terms of Use

Effective date: September 27, 2026
Last updated: September 28, 2026

These Terms of Use ("Terms") are a legal agreement between you and Quality Tools Innovations LLC ("Remspeak," "we," "us," or "our") covering your use of the Remspeak mobile app, the web app at app.remspeak.com, and the website at remspeak.com (together, the "Service").

Please read these Terms carefully. By creating an account or using the Service, you agree to them and to our Privacy Policy. If you do not agree, do not use the Service.

IMPORTANT: Section 17 contains a binding arbitration agreement and a class action waiver that affect how disputes are resolved, unless you opt out within 30 days or live somewhere these provisions don't apply (see Section 17.8). Remspeak is a paid subscription service that renews automatically until you cancel (see Section 4).

1. Remspeak is not medical care

Remspeak is a wellness and self-reflection tool. It is not a medical device, and it does not provide medical, psychological, or other professional advice, diagnosis, or treatment.

• Sleep schedules, habit suggestions, supplement information, Sleep Profile results, chronotype estimates, dream statistics, Dream Connections, and AI dream insights are general information based on published research and on the information you enter. They may not be right for you.
• Supplements: Information about supplements is educational only. Supplements can interact with medications and health conditions and may not be suitable if you are pregnant, breastfeeding, or have a medical condition. Talk to a doctor or pharmacist before starting any supplement. We do not sell or endorse any supplement or brand.
• Always seek the advice of a qualified healthcare provider with any questions about a medical condition, including insomnia, sleep apnea, nightmares, or other sleep problems, and do not ignore professional advice or delay seeking it because of something in the Service.
• In an emergency, call 911 or your local emergency number. If you are having thoughts of suicide or self-harm, call or text 988 (the Suicide & Crisis Lifeline in the U.S.) or contact your local crisis service. Outside the U.S., find a helpline at findahelpline.com. The Service is not monitored and cannot respond to emergencies.

2. Eligibility and accounts

• Age. You must be at least 18 years old, and old enough to make a binding contract where you live, to use the Service. By using it, you confirm that you are.
• Your account. You must give accurate information when you sign up and keep it up to date. You are responsible for keeping your sign-in details secure and for all activity under your account. Tell us right away at support@remspeak.com if you suspect unauthorized access.
• One person per account. Accounts are personal and may not be shared, sold, or transferred.

3. The Service and changes to it

The Service lets you track your sleep, keep a dream journal (including drawings), receive research-based suggestions, and use optional features such as AI dream insights, Dream Connections, sleep sounds, and alarms. Features differ between subscription plans, as described in the app at the time of purchase.

We are continually improving the Service. We may add, change, or remove features. If we remove a core feature of your paid plan, we will give you reasonable advance notice where practical, and you may cancel your subscription.

Alarms. Alarm features, including the Dream Lock alarm, depend on your device, its operating system, its settings (such as volume, Focus or Do Not Disturb modes, battery-saving settings, and notification permissions), and whether the device is powered on. We cannot guarantee that any alarm will sound. Do not rely on the Service as your only alarm when waking on time is important (for example, for work, travel, medication, or caring for others). Dream Lock includes an emergency option to turn off the alarm.

4. Subscriptions, free trials, and billing

4.1 Paid service

Remspeak has no free version. Access requires an active free trial or paid subscription. We currently offer two plans, Dreamer and Lucid, each billed monthly or yearly. Prices, plan features, and billing periods are shown in the app before you buy.

4.2 Free trial

New subscribers may be offered a free trial (currently 7 days). Before you start, the app shows the price you'll be charged and when. If you don't cancel before the trial ends, your paid subscription starts automatically and you'll be charged the price shown for your plan and billing period. For App Store and Google Play purchases, cancel at least 24 hours before the trial ends. For web purchases, cancel any time before the trial ends. Free trials are limited to one per person, and we may limit or withdraw trial offers.

4.3 Automatic renewal

Your subscription renews automatically at the end of each billing period (monthly or yearly), and you will be charged the then-current price for your plan, until you cancel. You authorize the applicable payment provider to charge your payment method on a recurring basis.

4.4 How to cancel

You can cancel at any time. Cancellation takes effect at the end of your current billing period, and you keep access until then.

In the app: go to Profile → Manage subscription. It opens the right place to cancel for the way you subscribed. You can also cancel directly:

• Apple App Store: Open the Settings app on your iPhone → tap your name → Subscriptions → Remspeak → Cancel Subscription (or App Store app → your profile picture → Subscriptions).
• Google Play: Open the Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → Remspeak → Cancel.
• Web subscriptions: In the Remspeak web app at app.remspeak.com, go to Profile → Manage subscription and choose Cancel. You can also use the manage-subscription link in any billing email we send you. If you have trouble, email support@remspeak.com and we'll cancel it for you.

Deleting the app or your account does not cancel an App Store or Google Play subscription. You must cancel with the store. Deleting your account does cancel a web subscription, effective immediately.

4.5 Price changes

We may change subscription prices. We'll give you clear notice before a new price applies to you, together with how to cancel. For web subscriptions, we email you at least 7 and no more than 30 days before the change. For App Store and Google Play subscriptions, Apple or Google will also notify you, and where their rules require it, your subscription won't renew at the new price unless you agree. If you don't agree, you can cancel before the change takes effect.

4.6 Refunds

• App Store and Google Play purchases are processed by Apple or Google under their terms. Refund requests must be made to them: Apple at reportaproblem.apple.com, and Google through Google Play. We cannot issue refunds for these purchases ourselves.
• Web purchases: Except where the law requires otherwise, payments are non-refundable and there are no refunds or credits for partial billing periods. Contact support@remspeak.com if you believe you were charged in error.
• EEA, UK, and Swiss consumers: For App Store and Google Play purchases, Apple or Google handle your right to withdraw under their terms. For web purchases, you can withdraw within 14 days of signing up without giving a reason, using the Withdraw from contract button in the web app's subscription settings or by emailing support@remspeak.com. If you start with a free trial, the 14 days begin when you sign up for the trial. If you asked us to start your paid service during those 14 days and then withdraw, we'll refund what you paid minus an amount for the service you already received.

4.7 Taxes

Prices may include or exclude applicable taxes depending on where you live and how you purchase. Any applicable taxes will be shown at checkout.

4.8 Confirmations and reminders

After you subscribe, you'll receive a confirmation of these subscription terms and how to cancel. For web subscriptions, we also remind you of your plan, price, and how to cancel at least once a year. You can always cancel online, the same way you signed up.

5. Your content

5.1 You own your content

"Your Content" means everything you create or upload in the Service, including dream entries, drawings, ratings, tags, and sleep records. You own Your Content.

5.2 Permission you give us

You give us a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display Your Content only as needed to operate and provide the Service to you as described in our Privacy Policy. This includes creating statistics, embeddings, and Dream Connections, and sending content to our AI provider when you have given AI consent. This license ends when Your Content is deleted from our systems, except for copies in backups for the limited time described in our Privacy Policy.

We do not use Your Content for advertising, we do not sell it, and we do not use it to train AI models.

5.3 Your responsibilities

You are responsible for Your Content and confirm that you have the rights to it. Do not include other people's sensitive personal information in the Service without a right to do so.

6. AI features

Some optional features use artificial intelligence, including AI dream insights generated by a third-party provider (Anthropic) and Dream Connections generated from embeddings. By using these features, you understand and agree that:

• AI output is generated automatically and may be inaccurate, incomplete, or inappropriate. Dream interpretations are subjective and are offered for reflection and entertainment only. They are not facts, predictions, diagnoses, or professional advice.
• You should use your own judgment about AI output and not rely on it for decisions about your health, safety, relationships, finances, or legal matters.
• We send content to our third-party AI provider only after you give explicit consent, and never for dreams you mark Private. See Section 5 of our Privacy Policy.
• Plan limits. Dreamer includes 5 AI dream insights per calendar month. Lucid includes up to 60 AI dream insights per calendar month. Unused insights don't carry over. We'll tell you in the app before we reduce these limits.

7. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in violation of these Terms;
• access or try to access another person's account or data;
• probe, scan, or test the vulnerability of the Service, or circumvent security, usage limits, or plan restrictions;
• reverse engineer, decompile, or disassemble the Service, except where the law expressly allows it;
• scrape or copy the Service, or use automated tools to access it, except as we permit;
• use the Service to build a competing product, or use its output to train AI models;
• interfere with or disrupt the Service or its infrastructure, or impose an unreasonable load on it;
• attempt to make the AI features produce harmful content, or misuse them in violation of our AI provider's usage policies; or
• resell, sublicense, or commercially exploit the Service.

8. Our intellectual property

The Service, including its software, design, text, graphics, logos, sleep sounds, and the name "Remspeak," is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms and your subscription, we give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use. All rights not expressly granted are reserved.

Feedback. If you send us ideas or suggestions, we may use them without any obligation to you.

9. Third-party services

The Service relies on third-party services, such as the Apple App Store, Google Play, sign-in providers, payment processors, and our AI provider. Your use of those services may be subject to their own terms and privacy policies, and we are not responsible for them. Links to research articles and other websites are provided for convenience; we do not control and are not responsible for their content.

10. Privacy

Our Privacy Policy and Consumer Health Data Privacy Policy explain how we collect and use personal information. Accepting these Terms does not by itself give consent to processing that needs your separate permission, such as collecting consumer health data or sending content to our AI provider. We ask for those separately in the app.

11. Suspension and termination

• By you. You may stop using the Service and delete your account at any time in Profile → Delete account, on any plan and even if your subscription has ended. Remember to cancel any app store subscription separately.
• By us. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if your use creates a security or legal risk. Where reasonable, we will give you notice and a chance to fix the problem first. If we terminate your access without cause, we will refund the unused portion of any prepaid web subscription.
• After termination, Sections 1, 5.3, 6, 8, and 12 through 19 continue to apply.

12. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ALARMS WILL SOUND; THAT SUGGESTIONS OR AI OUTPUT WILL BE ACCURATE OR RIGHT FOR YOU; OR THAT USING THE SERVICE WILL IMPROVE YOUR SLEEP, DREAMS, OR HEALTH.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THEM.
• OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

These limits do not apply to liability that cannot be limited by law, such as liability for death or personal injury caused by our negligence, or for fraud. If you are a consumer in the EEA or UK, nothing in these Terms limits our liability for loss caused by our breach of these Terms that was reasonably foreseeable, or any other liability that cannot be excluded under your local law.

14. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Remspeak and its members, managers, and contractors from any third-party claims, losses, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your misuse of the Service. This section does not apply to consumers where the law doesn't allow it.

15. Apple App Store terms

If you downloaded the app from the Apple App Store, the following also applies:

1. These Terms are between you and Remspeak only, not Apple. Remspeak, not Apple, is solely responsible for the app and its content.
2. Your license to use the app is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
3. Apple has no obligation to provide maintenance or support services for the app.
4. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are Remspeak's responsibility, to the extent not disclaimed in these Terms.
5. Remspeak, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy, or similar laws.
6. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, Remspeak, not Apple, is solely responsible for investigating, defending, settling, and discharging that claim.
7. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Questions, complaints, or claims about the app should be sent to us using the contact details in Section 19.
9. You must comply with any third-party terms that apply when you use the app, such as your wireless data service agreement.
10. Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, Apple will have the right to enforce them against you as a third-party beneficiary.

16. Governing law

These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs Section 17. If you are a consumer who lives outside the United States, you also keep the protection of any mandatory provisions of the law of your country of residence.

17. Dispute resolution and arbitration (U.S. users)

17.1 Try to resolve it informally first

Before starting any formal proceeding, you and we agree to try to resolve the dispute informally for at least 30 days. Send a written notice describing the dispute and the relief you want to legal@remspeak.com (or to our mailing address). We will send notice to the email address on your account. Your notice must include your name, the email address on your account, and a description of the dispute. Any deadline to bring a claim is paused while we try to resolve the dispute informally.

17.2 Agreement to arbitrate

If we can't resolve the dispute informally, you and we agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service by binding individual arbitration, rather than in court, except as described in Section 17.4. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitrator, not a court, decides questions about arbitrability, except as stated in Sections 17.4(c) and 17.5. The arbitration may take place by video conference or in the county where you live. Payment of filing and arbitrator fees will follow the AAA Consumer Rules. The arbitrator may award the same individual relief a court could.

17.3 Class action waiver

You and we agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. This does not prevent the AAA from administering similar cases together under its Mass Arbitration Supplementary Rules.

17.4 Exceptions

Either party may (a) bring an individual claim in small claims court if it qualifies, and (b) ask a court for an injunction to stop infringement or misuse of intellectual property. (c) If you seek public injunctive relief (relief whose main purpose is to stop unlawful acts that could harm the general public) and a court decides that request can't be arbitrated, a court will decide it after the arbitrator decides your individual claims, and the court case will be paused until then.

17.5 If the class waiver is invalid

If the class action waiver in Section 17.3 is found unenforceable for a claim, that claim must be decided by a court, not an arbitrator, and the arbitration agreement will not apply to it.

17.6 Opting out

You may opt out of this arbitration agreement by emailing legal@remspeak.com within 30 days of first accepting these Terms, with your name, the email address on your account, and a clear statement that you are opting out of arbitration. Opting out does not affect any other part of these Terms.

17.7 Court venue

Any claims not subject to arbitration will be brought exclusively in the state or federal courts located in Broward County, Florida, and you and we consent to personal jurisdiction there, unless the law of your place of residence gives you the right to bring claims in your local courts.

17.8 Where this section doesn't apply

This Section 17 does not apply to consumers who live in the European Economic Area, the United Kingdom, Switzerland, or any other place where pre-dispute arbitration agreements or class action waivers are not permitted for consumers. If you live in the EEA or UK, you may bring proceedings in the courts of the country where you live.

17.9 Mass filings

If 25 or more similar arbitration demands are filed by or with the help of the same or coordinated lawyers, the AAA's Mass Arbitration Supplementary Rules and fee schedule apply.

17.10 Changes to this section

If we change Section 17 after you accepted it, you may reject the change by emailing legal@remspeak.com within 30 days. The earlier version will then keep applying to you.

18. General terms

• Changes to these Terms. We may update these Terms. We will post the updated Terms with a new "Last updated" date and, for material changes, notify you in the app or by email at least 30 days before they take effect. If you keep using the Service after changes take effect, you accept them. If you don't agree, you must stop using the Service and cancel your subscription. Changes to Section 17 won't apply to disputes you already notified us about.
• Entire agreement. These Terms, together with our Privacy Policy and Consumer Health Data Privacy Policy, are the entire agreement between you and us about the Service.
• Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not transfer these Terms. We may transfer them in connection with a merger, acquisition, or sale of assets, or to an affiliate, with notice to you.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control.
• Export controls. You agree to comply with U.S. export control and sanctions laws.
• Language. If we provide a translation of these Terms, the English version controls to the extent permitted by law.
• Notices and electronic communications. We may send you notices by email, in the app, or by posting them in the Service. You agree that we may provide notices, receipts, and disclosures electronically.

19. Contact us

• Support: support@remspeak.com
• Legal notices: legal@remspeak.com
• Mail: Quality Tools Innovations LLC, 7901 4th St N #25949, St. Petersburg, FL 33702, USA